delight customers

/Tag: delight customers

The Value Conversation

By |2015-06-26T12:28:16+00:00June 26th, 2015|Categories: Business Wise, Uncategorized|Tags: , , |

Now that we have gained an understanding of the customer’s viewpoint regarding pricing, it is time to take the next step: having the value conversation. You will not have the same value conversation with Customer A that you will have with Customer B. Every customer has his/her own needs, wants, and goals. These will be the [...]

Go Beyond Customer Service

By |2017-05-09T22:12:44+00:00September 13th, 2013|Categories: Business Wise, Uncategorized|Tags: , , , , , , , , |

For those of you who don’t know what Hubspot is I will give you a very brief overview. Hubspot is a SAAS company that provides tools for inbound marketing success. We have been using the system for almost a year and I am happy with our results so far. When anyone in business hears the word [...]